A Kansas City bridal shop will likely close its doors after a series of negative online reviews, a libel lawsuit against a bride and her family, and a bankruptcy filing, according to the store’s owner.
Ashley Jones, owner of The One Bridal, 2110 Wyandotte Street, plans to have off-the-rack sales for sample dresses at the store and reach out to other shops that may be interested in buying The One Bridal’s inventory. The store is no longer accepting new orders.
Once pending orders are completed and her inventory is reduced, Jones said she may close the shop permanently.
“Right now we’re just trying to regroup,” Jones said. “Get everyone’s dress and try to handle it the best we can.”
Jones said negative online reviews were a factor that contributed to the shop’s drop in sales starting around September 2022. The reviews came from multiple customers, but Jones said some had never been to the shop.
That month, the store filed a libel lawsuit against bride Alix Schiraldi and her bridal party , saying they left untrue and defamatory reviews online about their experience at The One Bridal.