This Kansas City worker helped Social Security callers through the shutdown: ‘It starts to break me’

Kansas City’s 30,000 federal workers are back at their jobs, following the end of the longest government shutdown in U.S. history. While many were furloughed, others employees had to work without pay for more than six weeks.

Among them was Chandler McGinnis, who answers the Social Security Administration’s customer contact number, speaking to callers about their disability benefits, Social Security checks and more.

In an interview with the KCUR podcast Kansas City Today, McGinnis said callers were more stressed than normal during the shutdown. She reports that people were worried about being able to pay for their health care needs and feed their families…

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