State regulators involved after Sugar Land senior apartment elevator remained broken for months

SUGAR LAND, Texas — Nearly two months after KHOU 11 first pushed for solutions for broken elevators at a Sugar Land senior apartment complex, state regulators said they are working on enforcement action.

The two elevators at the Gala at Four Corners apartments broke down in mid-July, after storms damaged electrical circuit boards. The public relations team for Asset Living, the apartment management company, said the elevator in one of the buildings came back online on Aug. 27, but the elevator in the other building is still down.

The Texas Department of Licensing and Regulation told KHOU 11 that they are aware of the issue at the Gala at Four Corners, and they added that they have been talking with the property manager and the elevator company…

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