Dozens of people waited in line for hours outside the newly opened Social Security Administration Office on Orange Avenue in downtown Orlando.
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It’s been a daily occurrence since the new office opened on Monday, June 17.
Social Security Administration told Eyewitness News Tuesday evening that the long lines were due to recently implemented security screening requirements.
“We are working on a long-term security screening solution for the building, potentially including an additional magnetometer,” the agency said.
Adding to the confusion and chaos, there’s been little to no communication that the Social Security Administration closed its Gatlin Avenue location in East Orlando. Even on Google, it appears the office is still open.
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On Tuesday, people showed up at the old office to find the doors locked, the lights off, and a sign posted on the door to the new downtown Orlando location on Orange Avenue.