The Attractions Assistance Pass (AAP) at Universal Orlando started a new, digital version in technical rehearsal on Dec. 4, 2025.
Universal Orlando Resort’s program for guests with disabilities or other reasons that may prevent them from waiting in lines has gone digital. Thanks to the Universal Orlando Resort app, you can ditch the paper pass and be introduced to a system that, so far, is a great improvement.
(Gone are the days of your AAP falling out of your pocket or melting away during the annual downpour that occurs during Halloween Horror Nights opening night.)
This digital program is currently in technical rehearsal, so this information is subject to change. Here’s my experience with it so far, and some changes you should be aware of for your next trip.
Table of Contents
- What changed about Universal’s AAP?
- How do I make a return time on the Universal app?
Introduction to AAP program
Guests who are pre-registered with the IBCCES Accessibility Card or willing to have a conversation about their needs with a Guest Services Team Member can head to a Guest Services location at either Universal Studios Florida, Universal Islands of Adventure, or Universal Epic Universe to start the process of obtaining an AAP. Those who are pre-registered with the IBCCES Accessibility Card can enter through a shorter line, to get their accommodations quicker than waiting in the normal Guest Services queue, so I HIGHLY recommend going through that process before your visit to the park…