KNOXVILLE, Tenn. (WATE) — It’s likely your mailbox is stuffed with unsolicited mail several times a week. Most of it is harmless, but there is a risk to some of these letters.
A Knoxville woman recently received a letter claiming to be from Wells Fargo. Since it caught her attention, she called the phone number listed in the letter. Then she called WATE’s Don Dare and told him what she was told by the customer service reps.
Blount County area schools to close early for funeral of Deputy Greg McCowan
The letter she received mentions an accidental death insurance mortgage policy, from more than a decade ago. However, Hazel, a widow, has never had a policy with Wells Fargo and she knows a scam when one comes along. But she’s afraid others may not.
“This is the letter that I got from Wells Fargo. And, they had all this information here,” said Hazel.
Hazel, a retired Department of Motor Vehicle supervisor, was curious when she received a letter from Wells Fargo’s customer care department – the letterhead had been copied.