KNOXVILLE, Tenn. (WATE) — A disabled Knoxville grandmother is wondering why it takes so long for the post office to grant an exemption to move a mailbox. She first requested the exemption in early summer and had been waiting for a response from the post office ever since. She received an answer in the last few days.
To request door delivery for letters and packages, you need to write a letter requesting the change and attach a statement from your doctor. The doctor’s statement should indicate you are unable to collect your mail from a curb or centralized mailbox. Once sent, you would think, a response from the post office might take several weeks, not several months.
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Shirley has been unsteady on her feet for years. She’s had two hip replacements, dizzy spells, and is a cancer survivor. Shirley has been a widow for several years. Her mailbox is on a busy highway that was once a two-lane road. She’d like her mailbox moved but hasn’t gotten permission.