Highlights
- Wingstop’s Smart Kitchen technology reduces order times by 40% within four weeks
- The AI-powered system now operates in 1,000 restaurants nationwide, with full deployment expected by year-end 2025
- Lafayette’s Wingstop location at 2865 Ambassador Caffery Parkway could see wait times drop from 18-20 minutes to under 10 minutes
- The technology helps restaurants appear in “under 30 minutes” categories on delivery apps like DoorDash and Uber Eats
- Smart Kitchen locations are showing higher sales performance than traditional operations
This Popular Lafayette Wing Restaurant May Be Getting Your Food to You Faster
Wingstop’s new AI-powered Smart Kitchen technology is rolling out nationwide, cutting wait times in half at the Ambassador Caffery location
LAFAYETTE, La. (KPEL News) — That popular Wingstop location on Ambassador Caffery Parkway where Lafayette residents get their lemon pepper and Louisiana dry rub fix could soon serve wings much faster, according to the company.
Wingstop installed its Smart Kitchen system in 1,000 restaurants, with full deployment across its U.S. system expected by year-end, CEO Michael Skipworth said during the company’s second quarter earnings call. Restaurants with the Smart Kitchen cut ticket times by 40% within four weeks.
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How the Smart Kitchen Technology Works
The new system upgrades from the paper ticket system that Wingstop has traditionally used. The proprietary system uses an AI-driven machine-learning model that collects hundreds of data points to forecast how much product each restaurant will need, in 15-minute increments…