Highlights:
- Louisiana’s Attorney General, Department of Insurance, and Public Service Commission handle consumer complaints for free, recovering millions annually for residents
- The Louisiana Lemon Law protects buyers of defective vehicles with refund or replacement rights if manufacturers can’t fix problems after four attempts or 90 days
- Insurance complaints take an average of 45 days to investigate, and the Department of Insurance recovered $41 million for Louisiana families after the 2020 hurricanes alone
- Louisiana’s Unfair Trade Practices Act allows consumers to sue businesses directly and recover actual damages, attorney fees, and potentially triple damages for willful violations
- Most Lafayette and Acadiana residents don’t know these free state resources exist or how to file complaints—costing families thousands in unresolved disputes every year
Your Complete Guide to Louisiana Consumer Protection: What Acadiana Residents Need to Know About Filing Complaints and Getting Help
Louisiana has powerful consumer protection resources most people don’t know exist—and they could save you thousands of dollars
LAFAYETTE, La. (KPEL News) — Your car’s been in the shop four times for the same problem. Your insurance company denied your hurricane claim. Your electric bill jumped 40% overnight.
Here’s what most people don’t know: Louisiana has state agencies whose entire job is fighting for you. They’re free. They work. And most Acadiana families have never heard of them…