The Brief
- Florida’s new “Orion” DMV computer system, launched in January, is causing ongoing crashes, slowdowns and major service delays across Polk County.
- Polk County Tax Collector Joe Tedder says the issues have led to hours-long wait times and significant disruptions for customers needing critical services like licenses and registrations.
- The Florida Department of Highway Safety and Motor Vehicles says it is monitoring the problems and working toward a full statewide solution, though no timeline has been provided.
LAKELAND, Fla. – A new statewide system update at the DMV is causing quite a headache for Polk County customers and staff alike.
It has caused major delays and longer wait times — sometimes lasting hours.
Florida DMV system disruption
The backstory:
The problem started in January when the state of Florida switched over to a new computer system called “Orion” for all DMV work — primarily registration and title work.…