Shiawassee County has moved its mass-notification system from Smart911 to Everbridge. Even previous Smart911 subscribers need to register with Everbridge to keep getting alerts. The new service lets users opt-in and share their contact details to get location-based alerts. All user information is kept private.
The Everbridge system sends safety alerts to registered users through voice or text. Users can confirm receipt of the message, after which they won’t be contacted again for that alert. If a user doesn’t confirm, the system will keep trying to reach them.
To get notifications, users must create an account and enter their contact and location details. All data is kept confidential, ensuring user privacy.
Users can choose to stop getting alerts by removing their contact details from their profile. This gives users control over their subscription and the alerts they get.
In summary, Shiawassee County’s switch from Smart911 to Everbridge aims to offer a more efficient, user-friendly mass-notification system. The new system respects user privacy and offers subscription flexibility.