Credit card ‘courier scam’ targets consumers with fake customer service calls

LANSING, MI — A new scam targeting credit card users is making its way through communities, disguising itself as enhanced customer service while actually being a sophisticated con that can bring criminals directly to your door.

According to a report issued by the Consumer Financial Protection Bureau, 81% of adults aged 25-64 had a credit card in 2024. That means many of our neighbors are swiping or tapping to make purchases, and many people can fall victim to this scam targeting credit card users.

The scam “feels like” enhanced customer service but is really an enhanced and personal con. Capital One top executive Chad Miller says the con starts with a call or text…

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