Robert Logan couldn’t wait to see Daryl Hall perform in Denver, but apparently Denver wasn’t on Hall’s list. After Logan paid $489 for a pair of tickets from StubHub, Hall canceled his performance.
And then Logan did what any sensible person would do: He asked for his money back.
He called. Then he called again. And again—six times in total. Each time, StubHub gave him the same corporate song and dance: “We will escalate the refund. Give us 4 to 5 days to resolve.”…