Early Friday, Parker residents trying to reach police on non-emergency lines hit a wall when the phones went down, and the department quickly told anyone with an emergency to call 911 instead. While technicians worked on the problem, incoming 911 calls were forwarded to the Douglas County Sheriff’s Office. By a 9:00 a.m. update, the department reported that both the 911 system and its non-emergency lines were back in service.
Official alert and alternate numbers
The department posted the alert on its Facebook page, warning that the main non-emergency number, 303-841-9800, might give callers a busy signal during the outage. Residents were directed to use two alternate non-emergency numbers instead, 303-434-4026 and 303-503-8421, while service was…..