LOUISVILLE, Ky. (WDRB) — More Louisville-area residents say they’re waiting weeks for mail and packages to arrive, and many customers believe the delays begin after their items reach the USPS Processing and Distribution Center on Gardiner Lane.
The facility has remained under scrutiny since federal audits last year found more than 100,000 delayed pieces of mail and documented staffing shortages, missed scans and late dispatches.
At the time, Louisville was the only city in America to trigger four separate federal audits of its postal operations. Along with the Gardiner lane facility, the Pleasure Ridge Park, Middletown and Iroquois Station branches were also audited…