911 call center in Louisville expands crisis program to enhance mental health assistance

LOUISVILLE, Ky. (WDRB) — A mental health service through Louisville’s 911 call center is expanding. City leaders announced on Tuesday that phones at the Crisis Call Diversion Program (CCDP) called “Deflection” will be open longer. The current hours are 10 a.m. to 10 p.m. Starting Sunday, Feb. 4, calls will be answered until 2 a.m., so it will operate 16 hours a day for seven days a week.

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