A month after the state overhauled its vehicle information system, Louisville’s motor vehicle branches continue to run into issues with the computer software, leaving some drivers unable to renew their registration before the calendar turned to February.
Jefferson County Clerk’s Office spokesperson Erran Huber said it is possible vehicle owners who were unable to renew their registration due to an issue with the new KAVIS system will be hit with late fees this month after the state’s January grace period expired.
Officials with Kentucky Transportation Cabinet said they have asked law enforcement officers to be lenient with those who have been traveling with an expired tag due to issues with the new system.
“It doesn’t necessarily mean that they won’t get ticketed, unfortunately,” Heather Stout, the information technology director for the department, said during a Senate committee hearing Wednesday.
County clerk’s offices throughout Kentucky were required on Jan. 1 to switch over to KAVIS, the first new information system in over 40 years. The reboot required motor vehicle branches to shut down services completely for a few days while data from the previous computer system was transferred over to the new system.