Terence Langford, a Metering Specialist at Louisville Water, has been employed since 2007. He started his career through a partnership with the Louisville Urban League, initially working at the Crescent Hill Treatment Plant. His punctuality and strong work ethic led to a promotion to his current role. His duties include managing water services for customers, performing inspections, and installing devices on meters to halt water flow for overdue payments.
Langford’s role can lead to challenging situations. For instance, he once had to request a customer to move their car to install a device on a meter, which resulted in a disagreement. However, Langford was able to manage the situation and complete his task.
Langford is recognized for his reliability and high-quality work. His supervisor, Chris Harris, commends him for his consistent early arrivals and efficient work. Harris mentions that Langford’s work is always noticeable, even if Langford himself is not always visible.
Langford credits his long employment at Louisville Water to the appreciation he received from John Huber, the company’s president at the time of his hiring. He enjoys his job and is proud of his punctuality, claiming he has never been late.