A shared concern for LEX 18 viewers over the past month has been continued mail delivery delays. In the last week, LEX 18 has heard from and interviewed frustrated businesses and customers of the United States Postal Service, hoping their questions will be answered.
On Thursday, USPS released this statement in regard to delivery delays taking place in Louisville, Lexington, and across the Commonwealth.
We are aware of recent service delays in the Louisville area and want to provide an update on the situation. Back-to-back severe weather events have significantly impacted our operations both locally in Kentucky and across our network. These weather-related challenges, coupled with an increase in employee availability issues following the storms, have contributed to temporary mail and package delivery delays in the region. Senior leaders are actively working with local teams to address the situation and restore the level of service our customers are accustomed to. We are committed to resuming normal operations as quickly and safely as possible. Customers are encouraged to visit our Service Alerts page at Service alerts – Newsroom - About.usps.com [about.usps.com] for up-to-date information on service impacts related to weather events. Susan W. Wright, U.S. Postal Service Corporate Communications
Local shipping and postal center Box Stop has two locations in Lexington. Lansdowne store manager Michael Bevins thinks a busier than normal December contributed to the backlog.
“Basically from Black Friday on is pretty well a blur in the shipping world,” Bevins explained. “Every year, everybody’s like, ‘oh, I’m sure it’s great to be out of Christmas,’ but it really doesn’t end there. We have to work all through January dealing with stuff like this. We have to deal with all of people’s returns. Not that we mind, it’s just, the work never stops. We kind of expected it. Just maybe not to this severity.”…