LOUISVILLE, Ky. (WDRB) — During the COVID-19 pandemic, thousands of Kentuckians found themselves suddenly out of work, including Scott Clark from Oldham County, a handyman who turned to unemployment benefits to help his family survive.
“We filled out for unemployment,” Clark said. “My wife got approved first, then I got approved.”
But Kentucky’s unemployment system, which relies on computer software dating back to the 1970s, struggled to handle the surge in claims during the pandemic…