LUBBOCK, Texas – The Texas Department of Transportation is warning everyone about the increasing texting scams targeting toll customers.
There have been multiple reports of TxTag customers receiving text messages claiming to have a balance due or past due. TxTag will not send text messages regarding final payment reminders or past due balances. Any text messages sent to TxTag customers will be sent from 22498.
TxDOT is working to have fraudulent websites taken down in hopes of preventing customers from becoming victims.
If a customer receives a phone call, email or text message they believe may be a scam, they should contact TxTag customer service directly at TxTag.org or by calling 1-888-468-9824.
Should customers receive an unsolicited text, email or message claiming to be from TxTag or another toll agency. Do not click on or open any unsolicited links.
Anyone who believes they have received a fraudulent text can file a complaint with the Federal Bureau of Investigation’s (FBI) Internet Crime Complaint Center (IC3) at www.ic3.gov .