LUBBOCK, Texas — As artificial intelligence continues to grow in popularity, more people are turning to the technology for everyday tasks, from writing emails to organizing their workdays. But licensed counselors say using AI for mental health services comes with serious risks.
“I think that some of the biggest dangers are definitely going to be that it provides information and task-oriented advice,” said Chelsea Click, M.Ed., LPC-Associate, supervised by Mark Hundley LPC-S. “It doesn’t assess for it doesn’t see the tears in your eyes. It doesn’t hear the anxiety in your voice.”
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Click said that difference is critical when it comes to counseling, where human interaction is key to healing.
“A counselor is going to challenge you. A counselor is going to hold you accountable,” she said…