A metro Atlanta couple has been waiting nearly 10 months for an expensive bed that was supposed to arrive within 10 days.
Other families around the country are dealing with similar issues with a well-known retailer.
Robert and Mildred Williams ordered a Craftmatic Adjustable bed in April 2023 while Mildred was recovering from back surgery.
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“They said that we would have this bed here within seven to 10 days. And I said, great. I told my wife, this is great. We are going to have a bed. We can get rid of the hospital bed,” Robert Williams told Channel 2 Consumer Investigator Justin Gray .
That was in April. They paid more than $4,700 for the bed. Some 10 months later, it still hasn’t arrived.
Craftmatic is a familiar name from decades of memorable TV commercials.
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