More USPS Customers reached out to Channel 2 Action News about the ongoing mail issues.
Customers claim there are issues at the new Atlanta Georgia Regional Processing and Distribution in Palmetto.
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According to the USPS, several mail centers in metro Atlanta, Augusta, and Macon are being renovated. That means the majority of your mail is processed through the Palmetto center.
“I am in the post office drama…caught up in it, unfortunately,” said USPS customer Tenisha Tidwell.
Like many, Tidwell is trying to figure out what’s going on.
“I mailed a package on February 27, I paid extra for a two-day delivery with signature confirmation. So it’s a certified package. Unfortunately, it’s apparently lost in the middle of the post office world.”
Tidwell said she mailed some important legal documents. She showed Channel 2′s Larry Spruill a text message that showed the tracking updates.
Tidwell mailed the package on Feb. 27, and it arrived at the Atlanta Distribution Center in Palmetto on Mar. 5.