What was meant to be a relaxing afternoon at a local spa turned into a frustrating experience for one Cobb County woman who says she was charged for a missed appointment due to a late arrival, despite the lack of a clear policy outlined in her contract.
Nisha Bhatia, a former VIP member of Mac Day Spa off Dallas Highway near Marietta, said she joined the spa’s membership program for its affordable services, paying around $70 per month for a package that included facials, massages, and hair blowouts.
“It was somewhere I looked forward to going every single month,” Bhatia said…