The Brief
- Some residents at the Veranda at Auburn Pointe say constantly broken elevators could lead to a tragedy.
- Residents say one of two elevators is frequently out of service, leaving people stranded on upper floors and missing doctors’ appointments.
- Veranda management says mechanical problems are isolated, and staff members respond promptly to resident complaints.
ATLANTA – Seniors at a southeast Atlanta living facility say constantly broken elevators and a growing roach infestation have created a dangerous environment that could lead to a catastrophe.
What they’re saying:
Residents at the Veranda at Auburn Pointe on Hilliard Street say the mechanical failures often leave them stranded on upper floors. Jerome Owens, 68, said the lack of reliable elevator service forces residents to cancel medical visits.…