MIAMI-DADE COUNTY, Fla. – One South Florida Publix employee is earning top marks when it comes to providing good customer service.
Customer Service Manager Iliana Ley, who works at the Publix at Market Square in Miami is being recognized by her employer for going above and beyond for customers.
“I love interacting with customers and having that bond with them,” said Ley. “I have customers who know me by name, and I know them by name. They’re more like guests or neighbors.”…