A company says it has fixed a software glitch that caused headaches at Miami International Airport’s busy parking garages, with travelers unable to pay at self-service kiosks and attendants letting vehicles exit for free when the payment system malfunctioned.
The problems surfaced in February, prompting a stern letter from the airport to the software provider, which has been paid about $5 million since 2019 to upgrade and operate the payment system and equipment for MIA’s parking garages.
The provider, Designa Access Corp., said the software fix that was needed to permanently solve the temporary glitches went live this week. That should mean no more need for garage attendants to use hand-held payment devices as backups for when the main system went dark…