McDonald’s Uptown Minneapolis location locks lobby doors and screens entry during business hours

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Uptown McDonald’s boosts security with controlled entry

Fast-food restaurants are known for being open and welcoming, but in one Minneapolis neighborhood, that familiar experience has undergone a change. A McDonald’s location in Uptown has taken an unusual step that’s now drawing national attention.

What led to this decision, and what does it say about the challenges facing businesses today? Here’s a closer look at what’s happening and why it matters.

Depositphotos

Sign posted to explain new door protocols

A sign at the entrance states that the lobby doors will be kept locked and staff-controlled during posted business hours. The notice explains that this step is meant to maintain a safe environment inside the restaurant.

The sign states that access may be denied to individuals considered a risk to safety. Images of the sign later circulated online, bringing national attention to the policy.

Depositphotos

Hours covered by the locked door policy

The sign indicates the monitored-entry policy applies during lobby hours (5 a.m. to 10 p.m.). During these hours, the entrance remains locked but monitored by staff…

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