Calling 911 is something most of us can agree is an experience we wish to never have to endure. The universal emergency hotline has existed since 1968 as a means for citizens to call in any life-threatening emergency. However, as time has gone on, more issues have begun to emerge with the phone line.
One growing problem is that of unnecessary and even frivolous calls to 911 dispatch centers.
911 calls can be answered by a dispatch center, often functioning from a local police dispatch center, or a regional county, or other overarching, center. This is where emergency calls will be answered, assessed, and information will be pulled from the caller to be then relayed to emergency services, who are simultaneously dispatched to the scene of the emergency to assist…