MODESTO — A San Joaquin County woman said her home insurance company of nearly 40 years abruptly canceled her coverage over what it spotted from a drone’s view high above her property.
Joan Van Kuren of Modesto reached out to CBS13 and the Call Kurtis consumer investigative team to look into it.
For more than three years, Van Kuren has been renovating her entire home inside and out. From the driveway being redone, the kitchen being updated and a renovation of a bathroom, Van Buren has spent hundreds of thousands of dollars on the project.
What was it like for Van Kuren to get the remodeling work finished?
“It was amazing,” she said. “It was wonderful because it took forever.”
But then, CSAA, Van Kuren’s home insurance company of nearly four decades, dropped her citing a substantial increase in hazards with clutter or unsanitary conditions. The letter she received called it an unacceptable hazard and liability exposure.