MONTGOMERY, Ala. (WSFA) – A widespread Verizon wireless outage left more than 180,000 customers across parts of the United States without the ability to call, text, or access cellular data Wednesday, causing major disruptions for people who rely on their phones for daily communication, navigation, and work.
The outage began around 11 a.m. on Wednesday, when Verizon’s wireless network abruptly stopped working. Customers across multiple states reported their phones switching into SOS mode, leaving them unable to make calls or send messages.
“It Wouldn’t Do Anything”
For many customers in Alabama, the outage quickly became frustrating.
“I was trying to call my son and my phone — it wouldn’t dial out. It wouldn’t do anything,” said Yolanda Thomas, a Verizon customer in West Alabama…