NASHVILLE, Tenn. (WKRN) — A state audit revealed Tennessee failed to investigate thousands of complaints filed against nursing homes and assisted living facilities within the federally required timeline, leaving some complaints sitting for more than five years.
The audit, conducted by the Tennessee Comptroller’s Office, found the Tennessee Health Facilities Commission missed the federal deadline for 5,534 of the 13,096 — or 42% — of complaints filed against nursing homes and assisted living facilities between July 1, 2022 and April 17, 2025. Investigations were delayed anywhere from three days to more than five years.
The Comptroller’s Office presented its findings to a subcommittee of lawmakers Wednesday, and legislators said they were “very concerned.”
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“I find this very disappointing, quite frankly, as Chairman, to hear these complaints and knowing that people’s loved ones are sitting, waiting to be cared for and these surveys are directly tied to the health and welfare of elderly individuals,” Sen. Charlane Oliver (D-Nashville) said…