Orland Park residents say village chatbot won’t connect them

There is some harrumphing about Humphrey.

True, it’s a small sample size, but two Orland Park residents took time to come to the Village of Orland Park Board of Trustees meeting on Oct. 5 to take issue with the performance of AI chatbot Humphrey.

In late August, the village started to use Humphrey to handle residents’ questions via the village’s main number and on the website…

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