At 11:30 p.m. on a Friday in 2023, Nashville real estate developer Mack McClung emailed then-Metro Water Services assistant director John Honeysucker, asking him to look into a holdup on a townhome project in Hermitage.
One minute later, Honeysucker replied, “Will do first thing Monday morning.”
True to his word, Honeysucker contacted a Metro Water colleague and had the necessary approval by end of business on that Monday…