What This Story Is About
- A federal audit found about 5,158 pieces of delayed mail at the Church Street post office in Nashville during a July inspection. The audit was filed Sept. 17 by the U.S. Postal Service Office of Inspector General after customer complaints.
Why It Matters
- Auditors found keys left unsecured and warned that weak controls increase the risk of mail theft. As the holiday season quickly approaches some are worried about their packages arriving on time.
- Management agreed with the findings they reported that steps are being taken to address the findings.
NASHVILLE, Tenn. (WSMV) – A federal audit found about 5,158 pieces of delayed mail at the Church Street Station post office in Nashville during a July inspection. The audit was filed Sept. 17 by the U.S. Postal Service Office of Inspector General after customer complaints.
“I recently found mail that was for somebody else in my box. I found mail that was delivered months later,” customer Michael Ratz said.
Photos from the inspection show mail in sorting cases and on the workroom floor. Managers had not reported the backlog, and some carriers had not completed required undelivered-mail forms…