A Tennessee man’s unexpected call from an ex-girlfriend this week turned into a lesson about oil change shop practices and customer service failures.
Elevatednarc (@elevatednarc), a retired narcotics detective and Marine who now owns a CBD store in Smyrna, Tennessee according to his bio, shared his frustrating experience at a Strickland Brothers 10 Minute Oil Change location in a TikTok that has garnered over 20,000 views since being posted on Nov. 12.
The video shows him standing outside a lube shop sharing a story that raises questions about auto industry practices and even gender bias in customer service.
An Unexpected Call for Help
“I don’t know if you can see this behind me, but this is Strickland Brothers oil change,” Elevatednarc begins, explaining that he was working when he received an unusual call. “So I’m working on a job and all of a sudden I get a call from an ex-girlfriend and I see it pop up on my phone. I’m like, what the hell is she calling me for?”…