A cybersecurity incident has affected OnSolve CodeRED, the emergency notification system used in Sumner County, including Hendersonville. The breach was caused by a ransomware attack. Personal information such as names, addresses, phone numbers, email addresses, and account passwords of CodeRED users may have been compromised. The incident was limited to the OnSolve CodeRED system. There is no evidence that the data has been published online, but officials advise caution.
Hendersonville residents who have CodeRED accounts are advised to change passwords on other accounts that use the same password. This step can help prevent unauthorized access to other accounts. Emergency alerts and city notifications have now moved to a new platform managed by Crisis24.
Authorities are warning residents to watch for scams. Scammers may use threatening language, suspicious links, or requests for payment to obtain personal information. City and county departments, such as Police or Fire, will not call to ask for payment or sensitive information…