Neighbors in Green Hills say Nashville Electric Service (NES) has cleared itself of wrongdoing after an investigation into widespread appliance damage that followed the winter ice storm — but the neighbors aren’t satisfied with that answer.
Since our first story aired with a group of neighbors on Draughon Avenue, the number of damaged appliances has grown. At least one neighbor has spent $17,000 on replacements. Residents reported hearing two loud explosions on their street during power restoration by an out-of-town line crew contracted by NES. When the power came back on, they discovered costly damage to HVACs, outlets, kitchen appliances, and more.
Their interviews prompted NES to open an investigation. But on Friday, the utility sent neighbors an email essentially saying it does not believe it is to blame. NES has not responded to our requests for comment…