Thousands of Kenner residents were abruptly left in the dark Sunday evening when a sudden electrical outage knocked out power across wide stretches of the city. Neighbors reported flickering lights, quieted appliances and dead circuits as utility crews scrambled to track down the problem. The cause of the outage was still under investigation.
According to WDSU, Entergy’s outage map showed more than 9,000 customers without power in Kenner, with an initial estimated restoration time of 8 p.m. Local crews were working Sunday evening to assess damage and restore service.
How to check the outage map and report a problem
Entergy’s outage tools show outages by parish and provide provisional restoration windows as crews evaluate damage. Customers can report outages through myEntergy, the company’s mobile app, by texting OUT to 36778 or by calling 1-800-9OUTAGE, as outlined by Entergy. Estimated restoration times are subject to change as field teams locate and repair affected equipment.
Kenner alerts and safety guidance
The City of Kenner directs residents to the JP Alert system and official city channels for verified updates; the municipal “Stay Informed” page links directly to Entergy’s outage map and emergency resources. Officials advise residents to avoid downed power lines, unplug sensitive electronics to protect against surges, and operate portable generators only outdoors with working carbon‑monoxide detectors…