The Brief
- A disabled veteran says he wasn’t allowed to take an Uber because of his service dog.
- Uber is investigating what happened and says denying access because of service animals is against their policy.
- The veteran is speaking out to spread awareness and hopefully spark change when it comes to traveling with service pets.
BREVARD COUNTY, Fla. – A Central Florida veteran says an Uber driver refused to take him to the airport, claiming his service dog needed a muzzle and that pets weren’t allowed — a move the company says violates both federal law and its own policy.
Willmarck Gonzalez, a disabled veteran with post-traumatic stress disorder, said he was trying to fly home from New Jersey on Monday when the driver denied him service because of his dog, Pippa.
The backstory:…