OKLAHOMA CITY ( KFOR ) — A metro woman’s walk-in-tub she paid $20K to have installed two years ago is finally working after News 4 stepped in.
Last week, News 4 shared Oklahoma City woman Patricia O’Hara’s story.
O’Hara has mobility challenges due to a stroke, and uses a wheelchair.
ORIGINAL STORY: ‘Woman says she paid $20k for walk-in tub that has never worked, company won’t fix’
Two years ago, she paid Kansas-based ‘Bath Wizard’ $20,000 to install a walk-in tub in her master bathroom.
The bathtub was supposed to have jets to help ease some chronic pain she’s been dealing with, but the jets and most of the tub’s features never worked.
“There’s a light in there that doesn’t work,” O’Hara said. “The jets, nothing mechanical works. All that works is the water.”
O’Hara told News 4 she made numerous calls to Bath Wizard over the past two years, but they either went unanswered, or resulted in unfulfilled promises.
“I kept calling and they kept saying ‘We’ll come out there.’ So I kind of just assumed they would take care of it. They never did. And I finally realized I can’t put myself through this. I just gave up and contacted you all,” said O’Hara.