EL RENO, Okla. ( KFOR ) — An El Reno family said they are thankful after a local company followed through on its promise, by stepping in to fix their roof after they had already paid a different contractor.
News 4 first reported about El Reno homeowner Beverly Knight’s predicament back in August .
Knight said her family hired Trimaster Construction in November 2023. Only for that company to never come back and stop returning their calls.
PREVIOUS COVERAGE: El Reno family pays company thousands for new roof, still waiting after months
“He has just put my family through so much,” Knight told News 4 in August.
The folks at Oklahoma City based ‘Trademark Exteriors Restoration’ stepped in to do their roof and more, at no cost.
“One of my customers was watching the news and right after the the news, she called me,
she said, ‘you got to play the hero. You have to help this family,’” said Priscila Brayn, Project Manager with Trademark Exteriors Restoration.
Brayn and her team at Trademark Exteriors Restoration quickly realized they would need to do more than simply just replace the roof.