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A recent incident involving a KFC outlet located on NW Expressway and Rockwell has sparked outrage among customers. A customer narrated their disappointing experience on social media, where they detailed an incident that occurred on October 19th. The customer placed an order through the KFC app, totaling $39.29, but upon reaching the outlet to pick up the order, they found the establishment closed, despite it being within the business hours. The customer’s subsequent attempts to get a refund for the unfulfilled order were met with further frustration, as the refund was not processed until the customer had to call KFC’s corporate office multiple times. The customer’s experience has led to a wave of negative comments on social media, with many users sharing their own unsatisfactory experiences with the same KFC outlet. Read the full story here…