Steve DesBien opened a post office box when he said mail stopped showing up at the offices of his Kansas City-based glasses parts business, Optical Products .
Then, he opened a second post office box at a different location when he still had issues getting his mail.
“These are checks from my customers, so I wasn’t getting money,” DesBien said. “And cash flow is the lifeblood of all business.”
DesBien said he’s navigated through issues with mail service, discovering different locations have better service. The post office box at the Waldo branch, at 119 West Gregory Boulevard, has been his favorite.
“What I would say is it’s not necessarily the postal service, because they do a really good job delivering our stuff, but it can be station to station,” he explained.
In southern Overland Park, Kansas, Chase Arnold is still looking for solutions. He said mail delivery is inconsistent and his family hasn’t received answers from the United States Postal Service.
“It’s pretty frustrating,” he said. “You hear the United States Postal Service, through thick and thin they’re coming out, they’re doing their thing. Through weather and all that stuff. The weather hasn’t been too bad, and they’re not out here.”