SEPTA is working to refund some riders who were incorrectly charged $2.90, instead of $2.50, on Monday after a judge halted the transit system from increasing fares that were scheduled to start in September amid service cuts, a spokesperson said.
In a news release on Monday night, SEPTA apologized and said any rider who was charged $2.90 instead of $2.50 will receive a refund of 40 cents to their original payment method as soon as possible.
“SEPTA has worked over the last several days to update applications that were programmed to charge the increase in fares starting today,” the transit agency wrote in a news release. “So far, the incorrect charges have only been reported on a small number of buses that were in service [Monday]. While the issue is still being investigated, it is likely that the fare payment software on these buses did not receive the last-minute updates that kept prices frozen.”…