The Brief
- Customers of Store Space Self Storage on Wayne Avenue in Philadelphia have been unable to access their belongings for weeks due to a power outage.
- Access is now allowed only if customers sign a waiver, but the facility remains without power.
- The property is facing a violation for not submitting a required energy report by the June deadline.
PHILADELPHIA – Frustrated customers of a Philadelphia storage facility are speaking out after being locked out of their units for weeks.
Customers locked out of storage units
Customers of Store Space Self Storage on Wayne Avenue have been unable to access their storage units for about three weeks.
The facility has been without power, leaving personal and professional valuables inaccessible.
Kimberlei Davis, another customer, shared her experience, “This occurred unfortunately just before the Thanksgiving holiday and I arrived at the facility just to try to get a few things for family that was going to be in town to prepare to be a hostess and then all of a sudden they send us these emails and text saying the power was out,” said Davis.
Emergency access with waiver
Customers have been given the option for emergency access if they sign a release of liability waiver. However, the lack of power means navigating the facility in the dark.…