PHOENIX (AZFamily) — A Phoenix woman says she’s been getting questionable water bills for years, so she reached out to Arizona’s Family for help.
It all started when Heather Johnson moved into her north Phoenix home in 2021. Right away, she says she noticed something was wrong with her water bill. “I just couldn’t figure out why it was saying I was using so much,” she said. “I was doing things to conserve water and to make sure I was responsible and then I thought, OK, this is just what the bills are now.”
Johnson went about her life and kept paying the bills until her next-door neighbor had a leak in February. She had had enough, so she called a plumber out to check things out. “At that point, I said I have a suspicion that the water lines are switched,” Johnson says. “He was working out there for a little bit and came back and knocked on my door and said, ‘I think you’re right. I think the meters are switched and you’ve been paying your neighbor’s water bill.’”…