An Arizona couple is reportedly out $20,000 after a Chase Bank employee accidentally unfroze funds taken by a scammer.
In March, the couple received a text asking if they authorized a $399 Zelle payment to “Susan Smith,” according to a new report from 12 News.
They replied “No” and were given a number to call. After calling the number, someone on the other line who was claiming to be a bank employee said the couple’s account had been flagged for fraud. The scammer on the phone also told the couple that it looked like it was an “inside job.”…