Thousands of lawsuits have been filed against businesses across the country, including in Pittsburgh, alleging discrimination against people with disabilities. Frustration is growing from small businesses saying they are being unfairly targeted, despite efforts to make their websites compliant with the law.
The lawsuits claim people with disabilities, specifically those with visual impairments, are being left out, unable to do things like shop online due to a company’s website that is not accessible.
The Americans with Disabilities Act requires businesses to make their product accessible to everyone and to make special accommodations to ensure people with disabilities can get access. An 11 Investigates collaboration found that requirement is easier said than done when it comes to websites, as opposed to physical places…